Charisma Machado
Sales expert & consultant
A veteran tech sales professional, Charisma kicked off her tech career in the vibrant city of Austin, TX. She then moved to the San Francisco Bay Area where she lived for 22 years. During her tech journey in Silicon Valley (San Jose, CA), she gained experience with industry giants like Cisco/WebEx, Microsoft, Poly, Zoom, and remotely at Neat.
Charisma is a proud Red Raider and a first-generation college student from Texas Tech University. She also has a Digital Marketing certification from The University of Texas at Austin's/ McCombs School of Business, a CompTIA Security+ certification in Cybersecurity, and completed a course in AI for business use in sales and marketing.
Whether she's networking in Texas or Silicon Valley, Charisma brings a blend of Texas charm and high-tech savvy to everything she does.
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LEt's Work Together
Dedicated To Success
Bringing over 20 years of experience in the Tech industry as a sales professional in the heart of Silicon Valley (San Jose, CA), Charisma brings industry insight with a well-rounded set of sales skills and knowledge. Whether it’s closing deals, strategizing sales processes, or assessing a sales organization at a high level, Charisma brings her knowledge and expertise from the tech trenches.
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This is What I Do
Interim Account Executive or Channel Account Manager
As an Interim Account Executive or Channel Account Manager, I work part-time, on a contract, or on a project basis to drive sales and manage client accounts. I bring specialized skills and knowledge in SaaS (Software-as-a-Service), UCaaS (unified communications-as-a-service), and VCaaS (Video-Conferencing as-a-service). I also have a CompTIA Security+ certification in Cybersecurity.
Quickly bring me in to manage accounts and drive sales, whether filling a temporary gap, driving sales while hiring long-term staff, providing additional support for a limited time, testing a new market, maternity/ paternity leave coverage, or driving short-term sales goals.
My services deal with technology startups and small tech companies needing additional coverage, though larger companies can also benefit. The segments I cover are mid-market, commercial, and enterprise.
Sales Consultant
At Eleven Jump, I specialize in helping tech startups and small businesses optimize their sales processes and build high-performing sales teams. A strong, well-structured sales foundation is critical for scaling revenue, and I work closely with you to refine every stage of your sales cycle—from lead generation to closing deals.
Sales Process Optimization – I conduct a deep dive into your sales methodology, analyzing how leads move through the pipeline, identifying bottlenecks, and implementing strategies to improve efficiency and win rates. Whether it's refining qualification criteria, improving sales cycles, or enhancing deal velocity, my goal is to create a streamlined, scalable sales process.
Sales Hiring & Team Development – A successful sales team starts with the right people. I help businesses define sales roles, craft targeted job descriptions, and implement structured hiring and onboarding strategies to attract and retain top sales talent. From screening and interviewing to evaluating performance metrics, I ensure your team is set up for long-term success.
Learn MoreSpecialist in San Antonio, tx, and the
San Francisco Bay Area
Building Success Together: Your Sales, Our Commitment
I collaborate with companies that share my sales expertise, values, and work ethic—because great partnerships start with alignment. Before crafting a contract proposal, I dive into a thorough needs assessment to ensure we can exceed your expectations and deliver outstanding results. Think of me as your business compatibility expert, making sure we’re a perfect match for success!
Recommendations
What People are Saying
I have been fortunate to work with Charisma at 2 different companies, Poly and Neat. She has an amazing ability to connect with her partners and builds trust very quickly. I witnessed her build an impactful channel organization in the TOLA region in a very short time period. Everyone loved working with her! She taught me her organizational system which has been very helpful to me. I would highly recommend Charisma in any position as she learns quickly and adapts to any situation. She is truly a gifted sales person and can build relationships better than I have seen in anyone. She is a great person and a great teammate.
Charisma has an endlessly positive, energizing, can-do attitude. As her customer, I always felt taken care of, from getting the consistent best deals that met our growing footprint with Zoom to learning about new product features and capabilities, to getting updated quotes and answers to questions.
Without a doubt, I’d place Charisma on my personal list of top 10 account executives.
One word: Awesome. Charisma is someone you want on your sales team. She knows how to build solid relationships with her customers and uncover opportunities. She has what it takes to take a project from cradle to grave, and remains attentive and supportive throughout the sales cycle. She always has a great, optimistic attitude, even when faced with challenging situations. I could not recommend her more highly for any role that she might choose to pursue.
