Charisma Machado
Blending years of experience with education to shape what comes next.
My career has taken me from 15 years in high-tech sales to consulting under Eleven Jump, and now into new chapters shaped by both experience and education at Texas Tech University. While Eleven Jump is no longer an active business, this site remains as a reflection of my professional background and the work I’ve done along the way.
I’ve built a career on strategy, adaptability, and growth — helping businesses strengthen their sales foundations, align marketing with revenue, and navigate change with confidence. Today, I continue to apply those same skills to new opportunities, grounded in resilience and focused on what’s next.
We Jump In Fast to Keep Your Pipeline Moving and Revenue Growing.
Get proven, high-tech sales expertise without the cost of a full-time hire. After 20 years in Silicon Valley and 15 years selling SaaS, Video, WLAN, and conference rooms solutions for companies like WebEx/ Cisco, Polycom (Poly), and Zoom, I now help startups and small tech companies keep things running smoothly. I've worked for five (5) startups. Let's get to work. Not sure where your sales process is breaking down? I’ll do a free 30-minute consultation as a first meeting and suggest up to three (3) immediate fixes — no strings.
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LEt's Work Together
Dedicated To Success
We help early-stage tech companies build revenue fast, through being hands-on sales professionals, helping create scalable processes, or smart hiring strategies.. Bringing a deep bench of experience in the Tech industry as a sales professional in the heart of Silicon Valley (San Jose, CA), Eleven Jump brings industry insight with a well-rounded set of sales skills and knowledge. Whether it’s closing deals, strategizing sales processes, or assessing a sales organization's hiring process, we bring knowledge and expertise from the tech trenches.
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What We Do:
Service
What You Get
Interim Account Executive (Direct and Channel)
I step in to own pipeline, run demos, and close deals — while you focus on product and funding.
Sales Process Audit & Optimization
Fix the leaks in your funnel, improve conversion rates, and streamline your sales workflow.
Sales Hiring & Ramp Strategy
Hire smart the first time — I’ll help you define the role, screen talent, and set your team up for success.
Sales Consultant
At Eleven Jump, I specialize in helping tech startups and small businesses optimize their sales processes and build high-performing sales teams. A strong, well-structured sales foundation is critical for scaling revenue, and I work closely with you to refine every stage of your sales cycle—from lead generation to closing deals.
Sales Process Optimization – I conduct a deep dive into your sales methodology, analyzing how leads move through the pipeline, identifying bottlenecks, and implementing strategies to improve efficiency and win rates. Whether it's refining qualification criteria, improving sales cycles, or enhancing deal velocity, my goal is to create a streamlined, scalable sales process.
Sales Hiring & Team Development – A successful sales team starts with the right people. I help businesses define sales roles, craft targeted job descriptions, and implement structured hiring and onboarding strategies to attract and retain top sales talent. From screening and interviewing to evaluating performance metrics, I ensure your team is set up for long-term success.
Learn MoreWe cover San Antonio, Austin, and the San Francisco Bay Area.
Building Success Together: Your Sales, Our Commitment
I collaborate with companies that share my sales expertise, values, and work ethic—because great partnerships start with alignment. Before crafting a contract proposal, I dive into a thorough needs assessment to ensure we can exceed your expectations and deliver outstanding results. Think of me as your business compatibility expert, making sure we’re a perfect match for success!
Recommendations
What People are Saying
I have been fortunate to work with Charisma at 2 different companies, Poly and Neat. She has an amazing ability to connect with her partners and builds trust very quickly. I witnessed her build an impactful channel organization in the TOLA region in a very short time period. Everyone loved working with her! She taught me her organizational system which has been very helpful to me. I would highly recommend Charisma in any position as she learns quickly and adapts to any situation. She is truly a gifted sales person and can build relationships better than I have seen in anyone. She is a great person and a great teammate.
Charisma has an endlessly positive, energizing, can-do attitude. As her customer, I always felt taken care of, from getting the consistent best deals that met our growing footprint with Zoom to learning about new product features and capabilities, to getting updated quotes and answers to questions.
Without a doubt, I’d place Charisma on my personal list of top 10 account executives.
One word: Awesome. Charisma is someone you want on your sales team. She knows how to build solid relationships with her customers and uncover opportunities. She has what it takes to take a project from cradle to grave, and remains attentive and supportive throughout the sales cycle. She always has a great, optimistic attitude, even when faced with challenging situations. I could not recommend her more highly for any role that she might choose to pursue.
